Documentation sections
Syncs
A sync is the core feature of Sync for Mailchimp. It creates a continuous, real-time, two-way connection between a specific monday.com board and a Mailchimp audience.
Instead of manually exporting CSVs or copying data between tabs, a sync ensures your contacts, leads, and CRM data are always perfectly aligned across both platforms.
Choose a guide below based on what you need:
🛠️ Set Up and Manage Syncs
Ready to connect your data? This step-by-step guide walks you through:
- Creating and activating your first sync.
- Mapping Mailchimp fields to the correct monday.com columns.
- Configuring advanced settings (like tags, groups, and VIP status).
- Pausing, modifying, or deleting an active connection.
🧠 How Syncs Work
Want to look under the hood? Read this reference guide to understand the mechanics behind the integration, including:
- How items and contacts are matched using email addresses.
- Exactly what triggers an update (and what doesn't).
- How the app handles existing data and bulk CSV imports.
- Technical details on date formats, locations, and error handling.