Syncs

A sync is the core feature of Sync for Mailchimp. It creates a continuous, real-time, two-way connection between a specific monday.com board and a Mailchimp audience.

Instead of manually exporting CSVs or copying data between tabs, a sync ensures your contacts, leads, and CRM data are always perfectly aligned across both platforms.

Choose a guide below based on what you need:

🛠️ Set Up and Manage Syncs

Ready to connect your data? This step-by-step guide walks you through:

  • Creating and activating your first sync.
  • Mapping Mailchimp fields to the correct monday.com columns.
  • Configuring advanced settings (like tags, groups, and VIP status).
  • Pausing, modifying, or deleting an active connection.

🧠 How Syncs Work

Want to look under the hood? Read this reference guide to understand the mechanics behind the integration, including:

  • How items and contacts are matched using email addresses.
  • Exactly what triggers an update (and what doesn't).
  • How the app handles existing data and bulk CSV imports.
  • Technical details on date formats, locations, and error handling.